Counter sales assistant

Due to expansion, Richards Builders Merchants Ltd require additional counter sales staff.

Roles/Duties:

  • To ensure customers receive the very highest level of service as appropriate to their specific needs, e.g. Trade, Retail or Account, including developing appropriate good working relationships to encourage repeat custom by phone and face to face.
  • Ensure any customer complaints are dealt with quickly and efficiently and that the Manager is notified.
  • Assisting in the yard when required.
  • Providing quotations and following them up.
  • Responsibility for aspects of stock management to include maintaining adequate stock levels, especially of day to day items, checking in deliveries to delivery notes and ensuring customers collect the right stock.
  • Help to load and unload vehicles

Qualifications & Skills:

  • The successful candidate will be enthusiastic, flexible and versatile. They must be proactive in their approach towards sales and a good communicator.
  • Excellent customer service skills.
  • Good physical fitness.
  • The ability to work as a team player.
  • Candidates will also need to feel comfortable operating a computer based sales processing system for which full training will be given.
  • Happy to muck-in and do whatever needs doing.
  • Knowledge of building materials, the building industry or building processes would be advantageous.

Hours will be 8am-5pm Monday to Friday and 1 Saturday in 4 from 8am-1pm

Job Types: Full-time, Permanent

Apply with CV to: accounts@richardsbuildersmerchants.co.uk

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Counter sales/warehouse assistant

Due to expansion, Richards Builders Merchants Ltd require additional counter sales/warehouse assistant

Roles/Duties:

  • Reactively handling incoming phone calls and Trade Counter enquiries
  • Processing orders and quotes using the company systems
  • Building, developing and managing relationships with customers
  • Ensuring all records, systems and paperwork are kept up-to-date
  • Dealing with customer queries and resolving any queries
  • Checking and putting away deliveries
  • Keeping warehouse clean and tidy
  • Receive incoming goods from suppliers and check against paperwork
  • Stock shelves with incoming goods
  • Prepare orders for dispatch
  • Prepare dispatch documentation e.g. drivers delivery sheet
  • Dealing with goods in / Out
  • Deliver to customer when necessary

Qualifications & Skills

  • The successful candidate will be enthusiastic, flexible and versatile. They must be proactive in their approach towards sales and a good communicator.
  • Excellent customer service skills.
  • Good physical fitness.
  • The ability to work as a team player.
  • Candidates will also need to feel comfortable operating a computer based sales processing system for which full training will be given.
  • Happy to muck-in and do whatever needs doing.
  • Knowledge of building materials, the building industry or building processes would be advantageous.
  • Forklift licence desirable

Hours will be 8am-5pm Monday to Friday and 1 Saturday in 4 from 8am-1pm

Job Types: Full-time, Permanent

Apply with CV to: accounts@richardsbuildersmerchants.co.uk

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LGV Delivery Driver 7.5 tonne and above

Due to expansion, Richards Builders Merchants Ltd require a delivery driver/yardsman.

Roles/Duties:

  • To deliver building materials to customers in and around South East Cornwall
  • Loading & unloading vehicles
  • Picking & checking orders
  • Assisting in the yard when required

Qualifications & Skills

  • Up to date CPC & Digicard
  • Clean driving license
  • Good physical fitness
  • Reliable and be a team player
  • Good with customers
  • Knowledge of the builder’s merchant industry would be advantageous.
  • Forklift licence desirable

Hours will be 8am-5pm Monday to Friday and at least one Saturday in a month from 8am-1pm

Job Types: Full-time, Permanent

Apply with CV to: accounts@richardsbuildersmerchants.co.uk