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Coronavirus Update (04/06/20)

We’d just like to thank everyone for their patience and to update you on our current status

We are running a “call and collect” system from our store in Doublebois and Torpoint. We are still doing deliveries but are limited due to the number of staff we have at this time

Please do not approach our store or enter the premises, we have collection bays outside in the car park but please only arrive at your alloted timeslot. We understand this can be frustating at times but we must try to maintain social distancing at all times for the safety of our customers and staff.

Apologies to any customers who are having problems getting through to our sales team, we are experiencing a very high number of calls at this time. The phone lines are open from 8am – 3:30pm however our team will call back customers after this time

Thank you everyone for your continued patience and support,

Stay Safe,

The Team @ Richards Builders Merchants

Coronavirus (Covid-19) Situation

Richards Builders Merchants Ltd are working hard to ensure there is minimum disruption to services in these uncertain times.  We are also doing what we can to look after the health and wellbeing of our customers & staff

We currently have no plans to close any of our branches or change current working hours, deliveries are still going ahead as normal.  We are of course monitoring the situation closely and will continue to follow Public Health England’s advice.

Health and Safety

Our staff have all been given instructions regarding thoroughly washing their hands and doing so regularly.  An enhanced daily cleaning routine is also being implemented to try to reduce the chances of the virus spreading on the most likely surfaces

Supplies

We are in constant contact with our suppliers and at this time there are no issues with the supply chain.  If there is any change to the availability of certain products we will inform our customers as soon as possible.

Deliveries

If you are currently in self-isolation please speak to our sales team and we will discuss arrangements regarding where the delivery can be left.

All currently booked deliveries are still scheduled to go ahead, if there is any change to this we will inform customers as soon as possible

Summary

  • We are continuing to trade as normal unless we are instructed otherwise by the government
  • Extra precautions are being taking to ensure the safety of our customers and staff
  • Deliveries will continue as normal, please contact us if you have any special requirements due to isolation
  • There are no current problems with supplies

Thank you for your continued support, please make sure to follow us on social media (Facebook, Twitter and Instagram) to keep up-to-date on any further developments.

UPDATE (23/03//2020 – 15:35)

We would like to re-assure our customers we are currently still open and continuing as normal as possible

If anything changes we will inform everyone via our social media pages and our website

An extra precaution we are taking is we are no longer asking for signatures on collection notes, our staff will currently sign on your behalf

Garden and Landscaping Range – 2020

Our new Garden and Landscaping brochure 2020 is available now both instore and online

Homes in our local area should start receiving our new brochure through the post between the 16th – 20th March

You can also pick up a copy in-store today at our Doublebois and Torpoint branch

Or check out our brochure online at: http://anyflip.com/ofhb/hnet/